Sage Path Counseling Center ("Sage Path," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you choose to provide to us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, contact our practice, submit an inquiry, or choose to communicate with us by SMS/text message.
This Privacy Policy applies to information collected through our website and general business communications. Information collected as part of your clinical care may also be subject to additional privacy protections and policies, including our Notice of Privacy Practices.
Information we may collect
When you interact with Sage Path Counseling Center, we may collect information that you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Information submitted through a website contact or inquiry form
- Communication preferences
- Information you provide when communicating with our practice
- SMS/text messaging consent preferences
We may also collect limited technical information related to use of our website, such as browser information, device information, and website activity, when applicable.
How we use your information
Information you provide may be used to:
- Respond to inquiries about our services
- Communicate regarding scheduling or appointment-related matters
- Provide appointment reminders
- Respond to administrative questions
- Provide information related to services you have requested
- Communicate regarding billing, forms, or other practice-related administrative matters
- Maintain and improve our website and practice operations
- Comply with applicable legal and regulatory obligations
We do not sell your personal information.
SMS/text messaging privacy and consent
Sage Path Counseling Center may offer SMS/text messaging as an optional method of communication.
How we obtain SMS consent
Clients and prospective clients may choose to provide consent to receive text messages from Sage Path Counseling Center through an electronic or written form containing an optional SMS consent selection. When applicable, consent may also be obtained verbally during direct communication with the practice.
When consent is collected through a form, individuals provide their telephone number and affirmatively choose whether they would like to receive SMS communications. SMS consent is optional and is not a condition of receiving services from Sage Path Counseling Center. We will not treat the submission of a telephone number by itself as consent to receive SMS messages when affirmative SMS consent is required.
Consent to receive text messages
By providing your telephone number and affirmatively opting in to SMS communications, you consent to receive text messages from Sage Path Counseling Center. Messages may include communications such as:
- Appointment reminders
- Scheduling and rescheduling communications
- Appointment confirmations
- Administrative notifications
- Practice-related service information
- Billing or paperwork reminders
- Responses to questions or requests initiated by you
- Other communications related to services you receive or have requested from Sage Path Counseling Center
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is optional and is not a condition of receiving services from Sage Path Counseling Center. Message frequency varies depending on your appointments, communication with the practice, and administrative needs.
Message and data rates
Standard message and data rates may apply depending on your mobile carrier and service plan. Sage Path Counseling Center is not responsible for charges imposed by your mobile carrier.
Opting out of SMS messages
You may opt out of SMS communications at any time by replying STOP to stop receiving text messages. After you opt out, you may receive a final confirmation message indicating that you have been unsubscribed from SMS communications. Choosing to opt out of SMS messaging will not affect your ability to receive services from Sage Path Counseling Center. We may communicate with you through another appropriate method when necessary.
For assistance with SMS communications, reply HELP. You may also contact Sage Path Counseling Center directly through the contact information available on our website at www.sagepathcenter.com.
Privacy of SMS consent information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS/text messaging originator opt-in data and consent information will not be shared with any third parties for their own marketing or promotional purposes.
We may use service providers that assist us in providing communication, scheduling, technology, or other operational services. Information is shared only as reasonably necessary to provide those services and subject to applicable privacy and confidentiality requirements.
Website contact forms
When you submit information through a contact or inquiry form on our website, we use the information you provide to respond to your request and communicate with you regarding our services.
Providing a telephone number through a website form does not automatically enroll you in SMS messaging. If SMS consent is offered through a website form, it will be presented as a separate, optional choice. You may submit an inquiry or request services without agreeing to receive SMS communications.
Please avoid submitting highly sensitive or urgent clinical information through a general website contact form.
Email communications
If you communicate with Sage Path Counseling Center by email, we may use your email address to respond to your inquiry or communicate regarding administrative matters. Because standard email may not always be secure, please avoid sending highly sensitive clinical or emergency information through unencrypted email.
How we share information
Sage Path Counseling Center does not sell or rent personal information. We may share limited information with service providers that help us operate our practice, website, scheduling systems, communications systems, or other business functions when reasonably necessary. We may also disclose information when required by law, regulation, court order, or other legal obligation.
Information related to psychotherapy or healthcare services may be subject to additional confidentiality and privacy protections.
Data security
We take reasonable administrative, technical, and organizational measures designed to protect information under our control. However, no website, electronic communication system, email service, or text messaging system can be guaranteed to be completely secure. Individuals should use discretion when communicating sensitive information electronically.
Third-party services and links
Our website may contain links to third-party websites or services. Sage Path Counseling Center is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of third-party websites before providing personal information.
Changes to this Privacy Policy
Sage Path Counseling Center may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements. When updates are made, the revised effective date will be displayed at the top of this page.
Contact us
If you have questions about this Privacy Policy, SMS communications, or how your information is handled, please contact: